Last updated: [06.06.25]
We hope you are happy with your purchase from Lynchy LTD, but if not, here’s how we handle returns in accordance with UK consumer law.
Your Right to Cancel
Under the Consumer Contracts Regulations 2013, you have the right to cancel your online order within 14 days of receiving it, without giving a reason.
To exercise your right to cancel, email us at https://buymeone.co.uk/contact/ within 14 days of receiving your goods.
Returns Process
- Items must be returned in unused condition, with original packaging
- Return postage is the customer’s responsibility, unless the item is faulty or incorrect
- Once received and inspected, we will issue a refund to your original payment method within 14 days
Faulty or Incorrect Items
If your item is damaged, faulty, or incorrect on arrival, please contact us within 48 hours of delivery. We will arrange a replacement, refund, or exchange at no cost to you.
Exempt Items (Non-Returnable)
The following cannot be returned:
- Perishable goods
- Customised or personalised products
- Opened hygiene items (e.g. socks, mouthguards)
Return Address
BUYMEONE RETURNS
64A ST JOHNS CRESCENT, HORSHAM, WEST SUSSEX, RH123NE
Please include your name, order number, and reason for return in the parcel.